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The operating system for modern repair shops

Run your entire repair business from one platform

RepairOS helps repair businesses manage jobs, customers, inventory, billing, WhatsApp communication, staff, and growth from a single platform.

  • 30-day free trial
  • No credit card required
  • Cancel anytime
  • GST ready
  • WhatsApp integrated
  • Multi-branch support
  • Mobile first
  • Works offline

RepairOS by the numbers

Repair shops
500+Repair shopsrunning daily operations on RepairOS
Jobs managed
50,000+Jobs managedfrom intake through delivery
Revenue processed
₹100M+Revenue processedinvoiced and collected in-platform
Uptime
99.9%Uptimemeasured across the last four quarters

Trusted by repair businesses across India

  • FixPoint
  • CellCare
  • TechMedic
  • GadgetHub
  • ScreenWorks
  • DeviceLab

Product → go-to-market

Turn every shop workflow into a growth engine

RepairOS is more than back-office software: it helps repair businesses win more work, build repeat customers, and turn daily operations into measurable marketing opportunities.

  • Acquire

    Capture more leads

    Capture leads at the counter and online, then move prospects into a clear CRM pipeline.

  • Convert

    Improve conversion

    Use fast estimates, clear status updates, and a frictionless checkout to turn interest into paid jobs.

  • Retain & refer

    Create repeat demand

    Use WhatsApp, AMC reminders, and customer history to drive repeat business and referrals.

Everything included

Everything you need to run and grow your repair business

Nine modules that already know about each other. A part consumed by a repair leaves inventory, lands on the invoice, and updates the customer — without anyone re-typing it.

  • Repair management

    Every device accounted for, from the counter to collection.

    • Job tracking
    • Repair workflow
    • Technician assignment
    • Status tracking
    • Repair history
  • CRM

    One record per customer, with everything they have ever brought in.

    • Customer database
    • Customer history
    • Lead management
    • Customer notes
    • Segmentation
  • Sales & POS

    Counter sales that close in seconds and settle straight into your books.

    • Point of sale
    • Counter billing
    • GST invoices
    • Receipts
    • Discounts
  • Inventory

    Know what is on the shelf before you promise a turnaround.

    • Parts management
    • Stock tracking
    • Purchase orders
    • Vendor management
    • Low stock alerts
  • WhatsApp automation

    Customers updated automatically, on the channel they already read.

    • Job updates
    • Payment reminders
    • Delivery notifications
    • AMC renewal alerts
    • Marketing campaigns
  • Finance

    Where the money went, and what is still owed to you.

    • Revenue tracking
    • Expenses
    • Profit reports
    • Payment tracking
    • Outstanding dues
  • Employee management

    Staff, shifts and payouts without a parallel spreadsheet.

    • Staff records
    • Attendance
    • Roles & permissions
    • Commissions
    • Performance tracking
  • Multi-branch

    Run two shops or twenty from a single set of numbers.

    • Centralised management
    • Branch reports
    • Shared customers
    • Inventory sync
  • Analytics

    The handful of numbers that actually move the business.

    • Business dashboard
    • Revenue analytics
    • Technician performance
    • Conversion reports
    • Growth metrics

Repair tracking and customer records are in every plan. The remaining modules unlock as you move up the tiers — see what each plan includes.

Product tour

See how the day actually runs

Five surfaces your team lives in, and what each one removes from the day.

Repair workflow

The whole repair lifecycle on one board

Log a device at the counter, assign a technician, and move it through diagnosis, approval, repair and delivery. Every status change is timestamped, and the customer hears about it without anyone picking up the phone.

  • Drag a job between stages — the customer is notified automatically
  • Estimates approved online before a single part is ordered
  • Warranty and spare-part history attached to the device, not a notebook
app.repairos.in/repair/JOB-1042
JOB-1042In repairiPhone 15 Pro
  1. Intake

    Device logged, condition photographed

  2. Diagnosis

    Fault identified, estimate raised

  3. Approval

    Customer approved ₹4,200 on WhatsApp

  4. In repair

    Assigned to Faizan · display module issued

  5. Quality check

    Awaiting bench test

  6. Delivered

    Invoice + warranty sent

Auto-sent: “Your iPhone 15 Pro is in repair. Ready by 4 PM today.”

CRM

Know the customer before they finish the sentence

Every repair, invoice, payment and conversation rolls up into one profile. Segment by device, spend or last visit, then follow up with the customers most likely to come back.

  • Full service history the moment a phone number is typed in
  • Leads and deals tracked through to the first paid job
  • Segments that feed straight into WhatsApp campaigns
app.repairos.in/customers
Customers1,284
AllVIPAMC
CustomerJobsLifetimeLast seen

Rohan Mehta

VIP
14₹86,4002 days ago

Priya Sharma

AMC
9₹52,1506 days ago

Amit Verma

Repeat
6₹31,9003 weeks ago

Sana Qureshi

Lead
1₹4,200Today

Inventory

Stock that reconciles itself

Parts consumed by a repair leave the shelf automatically. Serial and IMEI-tracked items stay traceable end to end, and reorder alerts fire before you have to tell a customer to come back next week.

  • Low-stock alerts tied to real consumption, not guesswork
  • Purchase orders raised against the vendor with the best last price
  • Serial and IMEI tracking from intake through sale
app.repairos.in/inventory
Parts & stock2 below reorder

iPhone 15 Pro display

DSP-IP15P3

Reorder point 5 · PO drafted

Galaxy S24 battery

BAT-S2414

USB-C charging flex

FLX-USBC42

MacBook Air keyboard

KBD-MBA131

Reorder point 3 · PO drafted

Billing & GST

GST invoices that are right the first time

CGST, SGST and IGST computed per line from the place of supply. Inclusive or exclusive tax, discounts applied correctly either way, and a filing-ready export at the end of the month.

  • Tax split calculated per line item, not bolted on at the end
  • Credit notes, refunds and outstanding dues tracked against the invoice
  • Share a bill on WhatsApp the second the customer taps pay
app.repairos.in/invoices/INV-2026-0418

Tax invoice

INV-2026-0418

Paid

Place of supply: 27 · MH

DescriptionHSNQtyAmount
Display module — iPhone 15 Pro85171₹3,600.00
Labour — screen replacement99871₹900.00
Tempered glass70071₹250.00
Taxable value
₹4,750.00
CGST @ 9%
₹427.50
SGST @ 9%
₹427.50
Round off
−₹0.00
Total payable
₹5,605.00
Invoice PDF sent on WhatsApp · delivered 11:42

Analytics

The numbers that decide next month

Revenue by branch, margin by service line, turnaround by technician, and the conversion rate from walk-in to paid repair — updated as the day happens rather than at the end of it.

  • Revenue, margin and outstanding dues on one screen
  • Technician throughput and rework rates side by side
  • Branch-level comparison without exporting anything
app.repairos.in/reports

Gross margin

41.8%

+3.2 pts

Avg. turnaround

1.4 days

−0.6 days

Walk-in → paid

68%

+9 pts

RevenueLast 12 months₹58.4L

Why RepairOS

What changes on day one

Most shops are not missing software. They are running four systems that do not talk — a notebook, a spreadsheet, a billing app and a WhatsApp thread.

Spreadsheets, notebooks and WhatsApp threads

  • Job status lives in one person’s head
  • Customers call to ask whether the device is ready
  • Invoices typed by hand, GST reconciled at midnight
  • Stock counted only when something has already run out
  • Repeat business depends on someone remembering to follow up
  • No idea which service line actually makes money
  • Second branch means starting the whole system again

RepairOS

  • Every job has a stage, an owner and a timestamp
  • Status updates go out on WhatsApp automatically
  • GST invoices generated from the job in one tap
  • Parts leave stock as they are consumed, with reorder alerts
  • AMC renewals and follow-ups scheduled, not remembered
  • Margin by service line visible on the dashboard
  • New branch added in minutes, on the same numbers
  • Faster billing at the counter

    Invoice straight from the job — no re-keying line items.

  • Fewer follow-up calls

    Automated WhatsApp updates absorb the "is it ready yet?" traffic.

  • More repeat business

    AMC renewals and service reminders go out on schedule.

Pricing

Pay for the shop you run today

Six tiers, each one everything below it plus more. Every signup starts with a 30-day free trial — no card, no setup fee, cancel whenever.

  • 30-day free trial
  • No credit card required
  • GST ready
  • WhatsApp integrated
  • Cancel anytime
Billing period

Yearly billing saves 16–17% against paying month to month.

Basic

One counter, one person, jobs and customers tracked properly.

₹999/year

₹83/month · Save 16%

Start 30-day free trial

No credit card required

Branches
1
Users
2
Products
100
Repair jobs / month
100

Includes

  • Repair Job Tracking
  • Customer Management
  • Job Status Tracking
  • Repair History
Most popular

Standard

Add billing, stock and WhatsApp — the shop runs itself.

₹2,999/year

₹250/month · Save 16%

Start 30-day free trial

No credit card required

Branches
1
Users
5
Products
1,000
Repair jobs / month
500

Everything in Basic, plus

  • Billing
  • Invoice Generation
  • Payment Tracking
  • Inventory Management
  • Parts Tracking
  • Supplier Management

Professional

Counter sales and reporting for a shop with a team.

₹4,999/year

₹417/month · Save 17%

Start 30-day free trial

No credit card required

Branches
1
Users
10
Products
5,000
Repair jobs / month
2,000

Everything in Standard, plus

  • POS Billing
  • Product Sales
  • Sales Management
  • Sales Reports

Business

CRM, segmentation and the numbers behind the decisions.

₹7,999/year

₹667/month · Save 17%

Start 30-day free trial

No credit card required

Branches
1
Users
25
Products
20,000
Repair jobs / month
Unlimited

Everything in Professional, plus

  • CRM
  • Customer Follow-up
  • Customer Communication
  • Advanced Reports
  • Customer Insights

Enterprise

Every branch, every module, one set of books.

₹14,999/year

₹1,250/month · Save 17%

Start 30-day free trial

No credit card required

Branches
Unlimited
Users
Unlimited
Products
Unlimited
Repair jobs / month
Unlimited

Everything in Business, plus

  • Multi Branch
  • Employee Management
  • AMC Management
  • Procurement
  • Finance Modules
  • Priority Support

Enterprise Plus

Your integrations, your branding, our platform.

Custom

Priced to your integrations and branding.

Talk to sales

We reply within one business day

Branches
Unlimited
Users
Unlimited
Products
Unlimited
Repair jobs / month
Unlimited

Everything in Enterprise, plus

  • API Access
  • Custom Integrations
  • White Label
  • Dedicated Support
  • Custom Development

Signing up starts your 30-day trial on Basic. Move to any tier from Settings → Subscription whenever you are ready — upgrades take effect immediately.

Compare every plan

Scroll the table sideways to compare plans →

Feature comparison across all 6 RepairOS plans
FeatureBasicStandardProfessionalBusinessEnterpriseEnterprise Plus
Limits
Branches1111UnlimitedUnlimited
Users251025UnlimitedUnlimited
Products1001,0005,00020,000UnlimitedUnlimited
Repair jobs / month1005002,000UnlimitedUnlimitedUnlimited
Repair
Repair Job TrackingIncludedIncludedIncludedIncludedIncludedIncluded
Customer ManagementIncludedIncludedIncludedIncludedIncludedIncluded
Job Status TrackingIncludedIncludedIncludedIncludedIncludedIncluded
Repair HistoryIncludedIncludedIncludedIncludedIncludedIncluded
Billing
BillingNot includedIncludedIncludedIncludedIncludedIncluded
Invoice GenerationNot includedIncludedIncludedIncludedIncludedIncluded
Payment TrackingNot includedIncludedIncludedIncludedIncludedIncluded
Inventory
Inventory ManagementNot includedIncludedIncludedIncludedIncludedIncluded
Parts TrackingNot includedIncludedIncludedIncludedIncludedIncluded
Supplier ManagementNot includedIncludedIncludedIncludedIncludedIncluded
Point of Sale
POS BillingNot includedNot includedIncludedIncludedIncludedIncluded
Product SalesNot includedNot includedIncludedIncludedIncludedIncluded
Sales ManagementNot includedNot includedIncludedIncludedIncludedIncluded
Sales ReportsNot includedNot includedIncludedIncludedIncludedIncluded
CRM
CRMNot includedNot includedNot includedIncludedIncludedIncluded
Customer Follow-upNot includedNot includedNot includedIncludedIncludedIncluded
Customer CommunicationNot includedNot includedNot includedIncludedIncludedIncluded
Advanced ReportsNot includedNot includedNot includedIncludedIncludedIncluded
Customer InsightsNot includedNot includedNot includedIncludedIncludedIncluded
Operations
Multi BranchNot includedNot includedNot includedNot includedIncludedIncluded
Employee ManagementNot includedNot includedNot includedNot includedIncludedIncluded
AMC ManagementNot includedNot includedNot includedNot includedIncludedIncluded
ProcurementNot includedNot includedNot includedNot includedIncludedIncluded
Finance ModulesNot includedNot includedNot includedNot includedIncludedIncluded
Priority SupportNot includedNot includedNot includedNot includedIncludedIncluded
Platform
API AccessNot includedNot includedNot includedNot includedNot includedIncluded
Custom IntegrationsNot includedNot includedNot includedNot includedNot includedIncluded
White LabelNot includedNot includedNot includedNot includedNot includedIncluded
Dedicated SupportNot includedNot includedNot includedNot includedNot includedIncluded
Custom DevelopmentNot includedNot includedNot includedNot includedNot includedIncluded

All prices in INR, exclusive of GST. Need something we have not listed? Talk to our team.

Customers

What repair businesses say

Owners, managers and technicians who moved off spreadsheets and did not go back.

  • “RepairOS helped us organise our entire operation and increase productivity by 40%.”

    5 out of 5 stars
    Shop ownerMulti-service repair centre
  • “The WhatsApp automation alone saves us hours every week.”

    5 out of 5 stars
    Mobile repair businessThree-store mobile chain
  • “We now manage all branches from one dashboard.”

    5 out of 5 stars
    Multi-branch operatorFour-branch network
  • “Billing, inventory and repair tracking finally work together.”

    5 out of 5 stars
    Computer repair centreLaptop & desktop service

FAQ

Questions, answered

Still unsure? Book a 20-minute demo and we will walk through your shop’s workflow.

  • What is RepairOS?

    RepairOS is an all-in-one platform for repair businesses. It covers repair job tracking, CRM, point of sale, inventory, GST billing, WhatsApp communication, staff management, finance and analytics — so a shop runs on one system instead of a spreadsheet, a notebook and a group chat. Repair job tracking and customer records are in every plan; the other modules unlock as you move up the tiers.

  • Is there a free trial?

    Yes — 30 days, and no credit card is required to start. Signing up puts you on the Basic tier for the trial; you can move to any other plan from Settings → Subscription at any point, and upgrades take effect immediately. Cancel during the trial and you are never charged.

  • Does it support GST billing?

    Yes. RepairOS generates GST-compliant invoices with CGST, SGST and IGST computed per line item from the place of supply. It handles both tax-inclusive and tax-exclusive pricing, applies discounts correctly in either mode, and supports credit notes, refunds and filing-ready exports. Billing is included from the Standard tier upward — Basic covers repair jobs and customers only.

  • Can I manage multiple branches?

    Yes, on the Enterprise tier and above. Branches share a customer database and transfer stock between sites, while reporting rolls up centrally or breaks down per branch. Staff permissions are scoped per branch, so a technician sees only their own site. Tiers below Enterprise cover a single branch.

  • Does it work on mobile?

    RepairOS is built mobile-first and installs as a progressive web app on any Android or iOS device — no app store required. It also works offline: jobs logged without a connection sync automatically once you are back online.

  • Does it support WhatsApp?

    Yes. RepairOS ships 31 message templates covering job status updates, ready-for-collection alerts, payment reminders, delivery confirmations and AMC renewal notices — sent automatically as jobs move through their workflow. WhatsApp is included from the Standard tier upward; bulk marketing campaigns need Business or above.

  • Can I migrate existing data?

    Yes. Customers, products and inventory can be bulk-imported from CSV or Excel, with validation and a preview before anything is committed. For larger migrations, our team will help map and load your existing records.

  • Is there customer support?

    Every plan includes email support. Priority support is included from the Enterprise tier, and Enterprise Plus adds a dedicated success manager along with onboarding, custom integrations and custom development.

Ready to modernise your repair business?

Join repair businesses using RepairOS to manage operations, increase efficiency, and grow revenue.

30-day free trial · No credit card required · Cancel anytime

  • Isolated per shop

    Each business gets its own database. Role-based permissions scope what every staff member can see.

  • Works without signal

    Installed as a PWA, RepairOS keeps taking jobs offline and syncs the moment the connection returns.

  • Built for Indian shops

    GST, rupee formatting, Indian phone validation and WhatsApp are core to the product, not add-ons.